Privacy Policy
WIN BELL Co., Ltd. which operates Sugar Elite and Hanasake Co., Ltd. ("we") which operates the online store business on behalf of Sugar Elite, strongly recognize the importance of the Personal Information Protection Law and will handle personal information with the utmost care.
Therefore, we have established the following privacy policy regarding how we collect, use, disclose, transfer, and store information about you.
1. Information we collect and how we collect it
1.1 Information obtained directly from the customer
We may ask you to provide us with the following information when you purchase a product, make an inquiry, or otherwise provide us with information.
(1) Name
(2) Shipping and contact information (e-mail address, address, telephone number)
(3) Other information as specified by the Company
1.2 Acquisition of information using cookies, etc.
When you access our services, we obtain the following specific technical information. We and service providers acting on our behalf use log files and tracking technologies to obtain cookies, IP addresses, device type, mobile device identifier, browser type, browser language, referring and exit pages, platform type, number of clicks, number of domains, number of We collect and analyze landing pages, number and order of page views, the URL of each page, the time spent on a particular page, the status of the application or website and the date and time of any activity on our application or website, and other information. (2) The following is a list of the most common types of data used by the company. This is for our internal use and we may associate this information with you. We may also use technology to (1) determine whether certain pages have been viewed or emails have been opened, (2) exclude existing customers from certain promotional messages, identify the source of new traffic, or provide advertising to customers on other websites in order to more effectively. We may also use other technologies, including tracking pixels, that enable us to advertise.
2. Purpose of Use
We use acquired customer information for the following purposes.
To provide our services, such as shipping products
To hold events such as Sugar Elite Kids
To respond to inquiries
To provide service information
For marketing research, statistics and analysis
For system maintenance and trouble-shooting
For other purposes specified in each of our services
Sharing of information and provision to third parties
We may share customer information with third parties in the following cases.
When we have obtained the customer's consent,
We may provide your information to third-party companies, organizations, or individuals with your consent.
Sharing with Outside Contractors
We may share information with outside contractors as necessary to provide our services.
Sharing with third-party service providers
We may provide your information to third parties who provide services on our behalf, such as data analysis, emailing, hosting services, and customer service, or who provide marketing support to us. In such cases, we shall instruct all third party service providers to keep the disclosed information confidential and not to use your information for any purpose other than to provide services on our behalf.
Sharing with External Services
We may provide your information to the operators of Facebook, Google account, or other external services for the purpose of linking or authenticating with such services.
Sharing with Third Party Advertisers
We may share (i) certain technical information (including IP addresses and mobile device identifiers), (ii) non-personally identifiable statistical information, and (iii) non-personally identifiable information regarding use of the Service with third party advertisers. You agree that such information may be used by us or third-party advertisers for customer trend analysis, demographic analysis, web analytics, and for advertising to you called behavioral targeted advertising.
Legal Reasons
It may be necessary for us to disclose your personal information because of a law, regulation, legal process, or a request from a public or government agency within or outside your country of residence.
Enforcement of Terms of Use
We may disclose information about you if we believe that disclosure is reasonably necessary to enforce our Terms of Use, to operate our company, or to protect you.
Sale or Merger
In the event of a reorganization, merger, or transfer, we may transfer all or part of the information we have acquired to a related party.
Access to Personal Information
You may request us to disclose your personal information that you have provided to us, and to correct, add, delete, stop using, erase, or stop providing to third parties (hereinafter referred to as "disclosure, correction, etc.") any incorrect information. In the event of a request for disclosure, correction, etc., we will promptly take measures for disclosure, correction, etc., unless there is a special reason not to do so, after confirming the identity of the customer in order to prevent leakage of personal information to anyone other than the customer.
5. Contact for Inquiries
If you have any questions or inquiries regarding our privacy policy, please contact us at info（at mark）sugarelite.jp.
Revision
We may revise our Privacy Policy from time to time. Revisions to the Privacy Policy shall be applied from the time the latest Privacy Policy after such revision is posted on the Company's website or application.
Establishment: January 1, 2021
Revised: August 25, 2021
Therefore, we have established the following privacy policy regarding how we collect, use, disclose, transfer, and store information about you.
1. Information we collect and how we collect it
1.1 Information obtained directly from the customer
We may ask you to provide us with the following information when you purchase a product, make an inquiry, or otherwise provide us with information.
(1) Name
(2) Shipping and contact information (e-mail address, address, telephone number)
(3) Other information as specified by the Company
1.2 Acquisition of information using cookies, etc.
When you access our services, we obtain the following specific technical information. We and service providers acting on our behalf use log files and tracking technologies to obtain cookies, IP addresses, device type, mobile device identifier, browser type, browser language, referring and exit pages, platform type, number of clicks, number of domains, number of We collect and analyze landing pages, number and order of page views, the URL of each page, the time spent on a particular page, the status of the application or website and the date and time of any activity on our application or website, and other information. (2) The following is a list of the most common types of data used by the company. This is for our internal use and we may associate this information with you. We may also use technology to (1) determine whether certain pages have been viewed or emails have been opened, (2) exclude existing customers from certain promotional messages, identify the source of new traffic, or provide advertising to customers on other websites in order to more effectively. We may also use other technologies, including tracking pixels, that enable us to advertise.
2. Purpose of Use
We use acquired customer information for the following purposes.
To provide our services, such as shipping products
To hold events such as Sugar Elite Kids
To respond to inquiries
To provide service information
For marketing research, statistics and analysis
For system maintenance and trouble-shooting
For other purposes specified in each of our services
Sharing of information and provision to third parties
We may share customer information with third parties in the following cases.
When we have obtained the customer's consent,
We may provide your information to third-party companies, organizations, or individuals with your consent.
Sharing with Outside Contractors
We may share information with outside contractors as necessary to provide our services.
Sharing with third-party service providers
We may provide your information to third parties who provide services on our behalf, such as data analysis, emailing, hosting services, and customer service, or who provide marketing support to us. In such cases, we shall instruct all third party service providers to keep the disclosed information confidential and not to use your information for any purpose other than to provide services on our behalf.
Sharing with External Services
We may provide your information to the operators of Facebook, Google account, or other external services for the purpose of linking or authenticating with such services.
Sharing with Third Party Advertisers
We may share (i) certain technical information (including IP addresses and mobile device identifiers), (ii) non-personally identifiable statistical information, and (iii) non-personally identifiable information regarding use of the Service with third party advertisers. You agree that such information may be used by us or third-party advertisers for customer trend analysis, demographic analysis, web analytics, and for advertising to you called behavioral targeted advertising.
Legal Reasons
It may be necessary for us to disclose your personal information because of a law, regulation, legal process, or a request from a public or government agency within or outside your country of residence.
Enforcement of Terms of Use
We may disclose information about you if we believe that disclosure is reasonably necessary to enforce our Terms of Use, to operate our company, or to protect you.
Sale or Merger
In the event of a reorganization, merger, or transfer, we may transfer all or part of the information we have acquired to a related party.
Access to Personal Information
You may request us to disclose your personal information that you have provided to us, and to correct, add, delete, stop using, erase, or stop providing to third parties (hereinafter referred to as "disclosure, correction, etc.") any incorrect information. In the event of a request for disclosure, correction, etc., we will promptly take measures for disclosure, correction, etc., unless there is a special reason not to do so, after confirming the identity of the customer in order to prevent leakage of personal information to anyone other than the customer.
5. Contact for Inquiries
If you have any questions or inquiries regarding our privacy policy, please contact us at info（at mark）sugarelite.jp.
Revision
We may revise our Privacy Policy from time to time. Revisions to the Privacy Policy shall be applied from the time the latest Privacy Policy after such revision is posted on the Company's website or application.
Establishment: January 1, 2021
Revised: August 25, 2021