Specified Commercial Transactions Act
Service Name
Sugar Elite
The company Name of Online Shopping business operator
Hanasake Co.Ltd.
Manager of Online Shopping business
Hiroto Komatsu
Address
2F Hirose Building, Nishi-Shinbashi 2-13-8, Minatoku, Tokyo
Phone number
03-5990-5758
Operator's e-mail address
store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
For inquiries about mail order
Please send your inquiry to the following e-mail address.
store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
Please note that we do not respond to individual inquiries regarding product information or shipping schedules. We will send out information through various SNS and applications.
Sales Price
Please refer to the product page.
Required fees other than the product price
Shipping Costs: 750 Yen (Nationwide Uniform). As for foreign countries' costs, it will be calculated when you are in the check out screen.
Payment fee
When you use deferred payment(Paidy), additional cost will be added depends on the method of payment.
Sugar Elite
The company Name of Online Shopping business operator
Hanasake Co.Ltd.
Manager of Online Shopping business
Hiroto Komatsu
Address
2F Hirose Building, Nishi-Shinbashi 2-13-8, Minatoku, Tokyo
Phone number
03-5990-5758
Operator's e-mail address
store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
For inquiries about mail order
Please send your inquiry to the following e-mail address.
store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
Please note that we do not respond to individual inquiries regarding product information or shipping schedules. We will send out information through various SNS and applications.
Sales Price
Please refer to the product page.
Required fees other than the product price
Shipping Costs: 750 Yen (Nationwide Uniform). As for foreign countries' costs, it will be calculated when you are in the check out screen.
Payment fee
When you use deferred payment(Paidy), additional cost will be added depends on the method of payment.
※The price of the product is shown with tax included (10%) within Japanese shipping.
※The purchased product will be shipped from Japan. Regarding to foreign shipping, custom duty will be added on top of the product price and shipping costs.
Delivery time
Products will be shipped within 10 business days of ordering.
In cases other than the above, please refer to the product shipping timing listed on the various product pages.
Shipping service is closed on Saturdays, Sundays, national holidays, year-end and New Year vacations, Golden Week, and summer vacation.
Payment methods
Credit card (including ApplePay and GooglePay)
Deferred payment(Paidy) Please check below.
https://paidy.com/payments/
Returns, exchanges, cancellations, etc.
After placing an order, we do not accept returns, exchanges, or changes for customer convenience.
Only if the product is defective, we will exchange it for a new one or give you a full refund.
If the product you ordered is out of stock, we may cancel your order.
Return period
Please contact us within 5 days of receipt of the defective item at:store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
Return shipping
Defective items will be returned at our expense.
※The purchased product will be shipped from Japan. Regarding to foreign shipping, custom duty will be added on top of the product price and shipping costs.
Delivery time
Products will be shipped within 10 business days of ordering.
In cases other than the above, please refer to the product shipping timing listed on the various product pages.
Shipping service is closed on Saturdays, Sundays, national holidays, year-end and New Year vacations, Golden Week, and summer vacation.
Payment methods
Credit card (including ApplePay and GooglePay)
Deferred payment(Paidy) Please check below.
https://paidy.com/payments/
Returns, exchanges, cancellations, etc.
After placing an order, we do not accept returns, exchanges, or changes for customer convenience.
Only if the product is defective, we will exchange it for a new one or give you a full refund.
If the product you ordered is out of stock, we may cancel your order.
Return period
Please contact us within 5 days of receipt of the defective item at:store (atmark) sugarelite.jp
Please replace "(at mark)" with "@".
Return shipping
Defective items will be returned at our expense.